Lead Routing and Assignment Automation
Send each new lead to the right person instantly, based on location, product or workload. Delivered by Gravmo for businesses across India.
What is lead routing and assignment automation?
Send each new lead to the right person instantly, based on location, product or workload. We build rules that assign leads by city, product, language or round-robin, trigger instant alerts on WhatsApp or email and escalate if leads are not contacted in time.
Fastest response on WhatsApp. Send us a message about lead routing and assignment automation and we usually reply within working hours the same day.
What is included
- Routing rules
- Instant alerts
- Escalation rules
- Workload balancing
- Response-time reporting
Who this service is for
- Multi-city sales teams
- Real estate and education
- Franchise networks
How we measure success
- Time to first contact
- Leads unattended
- Conversion rate
Timeline
1 to 2 weeks. Exact timelines are agreed in writing once we understand your starting point.
Our process
- Map. Current lead sources, stages and handoffs.
- Design. Pipeline, fields, routing and automations.
- Build. Configure CRM and integrations.
- Train. Team training and documentation.
- Optimise. Monthly review of response times and conversion.
Why Gravmo for lead routing and assignment automation
- Speed to lead: Instant routing and alerts so enquiries are handled in minutes.
- Clean data: Deduplication and clear fields from day one.
- Consent-aware: Opt-in and data-protection principles built in.
- Team-friendly: Workflows your sales team will actually use.
Lead Routing and Assignment Automation in metro cities
- Delhi
- Mumbai
- Bengaluru
- Hyderabad
- Chennai
- Kolkata
- Pune
- Ahmedabad
- Gurugram
- Noida
- Jaipur
- Lucknow
- Chandigarh
- Indore
- Kochi
- Surat
- Nagpur
- Bhopal
- Coimbatore
- Visakhapatnam
- Vadodara
- Patna
- Ranchi
- Bhubaneswar
- Guwahati
- Thiruvananthapuram
- Kanpur
- Ludhiana
- Thane
- Navi Mumbai
Frequently asked questions
Can leads be routed from Meta and Google ads?
Yes, through native integrations or connectors.
Which CRM should we use?
It depends on team size, sales process and budget. Zoho, HubSpot, LeadSquared and Pipedrive suit many Indian businesses. We recommend after mapping your process.
Can automation feel impersonal?
Good automation handles timing and routine messages, so people can spend more time on real conversations.
Is lead routing and assignment automation available in my city?
Yes. Gravmo delivers lead routing and assignment automation remotely across India, with dedicated pages for 30 metro cities. Message us on WhatsApp to discuss your location and goals.
Related automation and CRM services
- CRM Setup and Pipeline Configuration
- Lead Nurturing Workflow Design
- Email Automation Setup
- WhatsApp Business Workflow Design
- Appointment Booking Automation
- Abandoned Cart Automation
- Customer Onboarding Automation
- CRM Data Cleanup and Deduplication
- Sales Follow-Up Automation
- Marketing Automation Audit
- Lead Source Attribution Setup
- No-Code Workflow Integration
Ready to grow with Gravmo?
Tell us about your business and goals. We will review your current marketing and suggest a practical plan, with no obligation.