Online Reputation Audit
A complete snapshot of your reputation across search results, review sites and social media. Delivered by Gravmo for businesses across India.
What is online reputation audit?
A complete snapshot of your reputation across search results, review sites and social media. We review brand and leader search results, ratings across platforms, sentiment in reviews and social conversations, and competitor reputation, then summarise risks and opportunities.
Fastest response on WhatsApp. Send us a message about online reputation audit and we usually reply within working hours the same day.
What is included
- Search result review
- Ratings and review analysis
- Social sentiment summary
- Competitor comparison
- Risk and opportunity report
Who this service is for
- Businesses before expansion
- Brands noticing falling enquiries
- Companies after a public issue
How we measure success
- Reputation score baseline
- Rating trends
- Risk items identified
Timeline
1 to 2 weeks. Exact timelines are agreed in writing once we understand your starting point.
Our process
- Audit. Ratings, reviews, search results and sentiment.
- Process. Response playbooks and review request workflows.
- Operate. Monitoring, responses and reporting.
- Analyse. Themes and root causes from feedback.
- Improve. Recovery roadmap and quarterly reviews.
Why Gravmo for online reputation audit
- Genuine reviews only: Review generation follows platform rules.
- Professional responses: Playbooks keep replies helpful, calm and on brand.
- Insight, not just stars: Feedback analysis shows what to fix in operations.
- Honest about removals: We assess eligibility and use official reporting routes only.
Online Reputation Audit in metro cities
- Delhi
- Mumbai
- Bengaluru
- Hyderabad
- Chennai
- Kolkata
- Pune
- Ahmedabad
- Gurugram
- Noida
- Jaipur
- Lucknow
- Chandigarh
- Indore
- Kochi
- Surat
- Nagpur
- Bhopal
- Coimbatore
- Visakhapatnam
- Vadodara
- Patna
- Ranchi
- Bhubaneswar
- Guwahati
- Thiruvananthapuram
- Kanpur
- Ludhiana
- Thane
- Navi Mumbai
Frequently asked questions
How often should a reputation audit be done?
Annually for most businesses, and immediately after any major public issue.
Can you delete negative reviews?
We cannot delete genuine reviews. We help report reviews that violate platform policies and respond professionally to the rest.
Is it legal to buy reviews?
Fake or paid reviews breach platform policies and India's consumer-review standard (IS 19000:2022), and can harm your business. We never offer them.
Is online reputation audit available in my city?
Yes. Gravmo delivers online reputation audit remotely across India, with dedicated pages for 30 metro cities. Message us on WhatsApp to discuss your location and goals.
Related reputation and reviews services
- Review Response Playbook
- Customer Review Generation Strategy
- Review Monitoring and Reporting
- Fake Review Reporting Assistance
- Negative Search Result Assessment
- Reputation Recovery Roadmap
- Brand Impersonation Monitoring
- Online Crisis Response Planning
- Executive Reputation Monitoring
- Customer Feedback Analysis
- Review Sentiment Insights
Ready to grow with Gravmo?
Tell us about your business and goals. We will review your current marketing and suggest a practical plan, with no obligation.