Website UX Review

What website UX review involves

Expert usability review of navigation, content, forms and mobile experience. It is part of Gravmo's Website Experience & Conversion services and is typically requested by websites with high bounce, redesign planning and saaS.

The work is scoped up front, with deliverables such as heuristic review, user flows and issue list, and we report against measures like task completion and bounce rate so you can judge value clearly.

What's included

• Heuristic review
• User flows
• Issue list
• Recommendations

Who it is for

• Websites with high bounce
• Redesign planning
• SaaS

How we measure it

• Task completion
• Bounce rate
• Navigation clicks

Why website UX review matters

Budgets are finite, so the real question is not whether website UX review works in general but whether it is the right next step for your business. We answer that honestly in discovery, and if another channel would serve you better first, we will say so.

What to prepare before we start

To make the first month productive, we usually ask for three things: your business goals for the next six to twelve months, the customers you most want more of, and honest feedback on what has and has not worked before. That context saves weeks of guesswork.

How pricing works

Pricing for website UX review depends on scope, competition and how much is already in place. After discovery we send a written proposal with deliverables, timelines and a fixed monthly or project fee. Advertising budgets, where relevant, are paid directly to the platforms so you keep full control.

How it works

Common mistakes to avoid

Ignoring follow-up wastes good marketing. Enquiries that wait hours for a reply convert far worse; a simple WhatsApp response routine often improves results more than extra spend.

The most expensive mistake is scaling before tracking works. If calls, WhatsApp chats and form leads are not measured by source, budget decisions become guesses.

Choosing the right website UX review partner

Look for a partner who asks about your margins, sales process and capacity before talking about tactics. Good website UX review fits the business behind it; a plan that ignores how you actually sell will struggle no matter how polished it looks.

Check how communication works. Will you get a named contact, regular reports in plain language and quick answers on WhatsApp? Many working relationships fail on communication rather than skill.